Shipping policy

Shipment Confirmation & Order Tracking You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes chuchuHQ is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages chuchuHQ is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

International Shipping Policy We currently ship to most countries worldwide. If you have any questions about whether we ship to your country, please contact us.

Contact Us If you have any questions about our shipping policy, please contact us at: [your email]